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  • Welcome To The TITAN SUCCESS NETWORK Support Center!


    Please Read First Before Creating A Ticket . . .

    Please search our Knowledgebase before submitting a ticket to see if your question is answered there.

    If you don't see your question answered in our Knowledgebase, then click "Create A Ticket" to create a new ticket.

    We’ll usually get back with you within 24 to 48 hours (usually sooner). During times where there’s a high volume of email, it may take us a bit longer.

    To Check On An Existing Ticket . . .

    If you've already created a ticket, you can check on an existing ticket by clicking on "Check Existing Ticket."

    We look forward to hearing from you! Have an incredible day!

    Other Contact Info

    Mail:

    Titan Success Network
    P.O. Box 2531
    Newport News, VA 23609

     

     


     


     


     
  • Create a New Ticket

    Note: If you've already created a ticket and just want to check the status of that ticket, click here.

    Titan Success Network Support Contact Form

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    Most Asked Questions
    I lost my login information for the ClickAndProfitSite members area.

    No problemo! Simply follow the below instructions.

    1) Go to our login page here - http://clickandprofitsite.com/login
    2) Go ahead and enter your email address that you used to create your account.
    3) Then simply click on the "Forgot Password" link (click here for a screenshot).

    Then check your email for your login information. Be sure to check both your Inbox, AND your Spam folder. It may take up to 15 minutes for this email to come to you.

    If after 15 minutes you still have not gotten an email with your login information (and you've checked your Inbox and Spam folder), then go ahead and create a support ticket and we will be happy to help you get this info.

     


    I lost my login information to my Wordpress blog. Can you let me know what my blog login info is?

    Here's how to get your password to your Wordpress blog...

    1) Go to your Wordpress blog login page. You can get to that page by going to yourdomain.com/wp-admin

    (Replace "yourdomain.com" with whatever your domain is)

    2) Then click on the link below the form that says "Lost your password?" Click here for a screenshot of that.

    3) Then enter your Wordpress Username or Email Address of your admin account and click the button. Click here to see a screenshot of that.

    Then check your email for the password reset link from Wordpress. Be sure to check both your Inbox, AND your Spam folder. It may take up to 15 to 20 minutes for this email to come to you.

    Once you get that email, click the link in that email, and it will walk you through the steps to get a new password.

    If for some reason you don't get that email, or you are still unable to login after resetting your password, then go ahead and create a support ticket with GVO.

    Let them know that you can't login to Wordpress that is installed on your GVO hosting account, and that you are wondering if they can help you recover your login information. They'll then take care of you and help you from there.


    I just purchased, and I never got my login information to the members area.

    If you don't see the email with your login information in your Inbox, make sure to check your Spam folder, and if you use Gmail, make sure to check your different tabs.

    Most of the time if you don't see the email in your Inbox, the email has landed in your Spam folder.

    Either way, if you don't find the email with your login info, you can try this:

    1) Go to our login page here - http://titansuccessnetwork.com/login
    2) Go ahead and enter your email address that you used to purchase.
    3) Then simply click on the "Forgot Password" link (click here for a screenshot).

    Then check your email for your login information. Be sure to check both your Inbox, AND your Spam folder. It may take up to 15 minutes for this email to come to you.

    If after 15 minutes you still have not gotten an email with your login information (and you've checked your Inbox and Spam folder), then go ahead and create a support ticket and we will be happy to help you get this info.


    I lost my GVO login information. Or I don't I know my GVO username and password.

    If you lost your GVO login information, or if you don't know your GVO username or GVO password, then here's what to do...

    First, try using GVO's forgot password feature. To do that, just click here, and then click on the link that says "Forget your affiliate login info? Click here to get it!"

    After you click that link simply enter your username or email address that you used for your GVO account and click the button as you can see here.

    Then, after 5 to 15 minutes or so you'll get an email from GVO with info on how to reset your password.

    If that doesn't work, then you'll need to reach out to GVO's support. Here's how to do that...

    Click here, and then at the top of the page click on the link that says "24/7 Support." From there just let GVO know that you have lost your login information, and they will help you from there.

    Please Note: We cannot change, update, or reset your GVO password, or login information for you. You'll need to follow the instructions above to have GVO help you with that.


    How Do I Cancel GVO?

    Sorry to see you go! If you have a question, concern, or problem, be sure to create a support ticket with GVO and let them know. From our experience they have great customer service and will do what it takes to get things right.

    Please allow at least 24 hours for them to respond to your support ticket. During the weekends, or during times where there is a high volume of tickets it may take longer for them to respond.

    If you really want to cancel your GVO account here's what you'll need to do...

    1) Login to your GVO account.
    2) Click on the Support tab (at the top right).
    3) Then simply create a support ticket and let them know that you'd like to cancel.

    If for some reason you don't know your GVO login information then you can go to the below link, and just click on the "24/7 Support" link at the top of the page to create a support ticket-

    http://www.gogvo.com/

    Please Note: We cannot cancel your GVO account for you. You'll need to follow the instructions above to have your account cancelled.


    Problems Installing Wordpress Theme With A Mac

    One problem a lot of the Mac users seem to run into is how to install their Wordpress theme using their Mac. Spefically how to install the free Bueno theme from Woothemes or any other theme out there on a Mac computer.

    I don't personally use a Mac, but there's lots of Gravity Formula community members out there using Mac computers. A fellow Gravity Formula community member (Mike Atkins) was having this exact issue and he figured out what the problem was.

    Here's the problem and the fix that Mike sent us-

    "After rewatching their tutorial video (Woothemes), it dawned on me that my Mac was automatically unzipping the theme file when I downloaded it. Turns out this is an option within Safari. Once I changed that preference and redownloaded the theme file, it installed seamlessly. I just thought I'd let you know just in case anyone else hits you with the same question."

    When you're installing a new Wordpress theme, the file must be a zip file. So it sounds like by default, Safari unzips any files that you download from the Internet. You'll need to disable that in Safari so you can download the zip file for your Wordpress theme, and then upload the zip file of your Wordpress theme inside of Wordpress.

    Here's a webite that tells you how to disable the automatic unzipping of files by Safari-

    http://forums.macrumors.com/showthread.php?t=666749

    Special thanks to Mike Atkins for sharing this solution with us!


    I Need Help With ClickAndProfitSite Domains

    If you ever have any ordering issues, or any support issues that are related to our partner site, ClickAndProfitSite Domains, you'll need to reach out to support through that site (it is separate support since that site is a partnership with GoDaddy).

    Here's how to reach out to them if you have problems...

    #1) Go to ClickAndProfitSite Domains here.

    #2) Then, simply click the below links to see screenshots of what to do next-

    Screenshot #1

    Screenshot #2

     

     


    View More Questions

     
  • Live Chat

    Most Asked Questions
    I lost my login information for the ClickAndProfitSite members area.

    No problemo! Simply follow the below instructions.

    1) Go to our login page here - http://clickandprofitsite.com/login
    2) Go ahead and enter your email address that you used to create your account.
    3) Then simply click on the "Forgot Password" link (click here for a screenshot).

    Then check your email for your login information. Be sure to check both your Inbox, AND your Spam folder. It may take up to 15 minutes for this email to come to you.

    If after 15 minutes you still have not gotten an email with your login information (and you've checked your Inbox and Spam folder), then go ahead and create a support ticket and we will be happy to help you get this info.

     


    I lost my login information to my Wordpress blog. Can you let me know what my blog login info is?

    Here's how to get your password to your Wordpress blog...

    1) Go to your Wordpress blog login page. You can get to that page by going to yourdomain.com/wp-admin

    (Replace "yourdomain.com" with whatever your domain is)

    2) Then click on the link below the form that says "Lost your password?" Click here for a screenshot of that.

    3) Then enter your Wordpress Username or Email Address of your admin account and click the button. Click here to see a screenshot of that.

    Then check your email for the password reset link from Wordpress. Be sure to check both your Inbox, AND your Spam folder. It may take up to 15 to 20 minutes for this email to come to you.

    Once you get that email, click the link in that email, and it will walk you through the steps to get a new password.

    If for some reason you don't get that email, or you are still unable to login after resetting your password, then go ahead and create a support ticket with GVO.

    Let them know that you can't login to Wordpress that is installed on your GVO hosting account, and that you are wondering if they can help you recover your login information. They'll then take care of you and help you from there.


    I just purchased, and I never got my login information to the members area.

    If you don't see the email with your login information in your Inbox, make sure to check your Spam folder, and if you use Gmail, make sure to check your different tabs.

    Most of the time if you don't see the email in your Inbox, the email has landed in your Spam folder.

    Either way, if you don't find the email with your login info, you can try this:

    1) Go to our login page here - http://titansuccessnetwork.com/login
    2) Go ahead and enter your email address that you used to purchase.
    3) Then simply click on the "Forgot Password" link (click here for a screenshot).

    Then check your email for your login information. Be sure to check both your Inbox, AND your Spam folder. It may take up to 15 minutes for this email to come to you.

    If after 15 minutes you still have not gotten an email with your login information (and you've checked your Inbox and Spam folder), then go ahead and create a support ticket and we will be happy to help you get this info.


    I lost my GVO login information. Or I don't I know my GVO username and password.

    If you lost your GVO login information, or if you don't know your GVO username or GVO password, then here's what to do...

    First, try using GVO's forgot password feature. To do that, just click here, and then click on the link that says "Forget your affiliate login info? Click here to get it!"

    After you click that link simply enter your username or email address that you used for your GVO account and click the button as you can see here.

    Then, after 5 to 15 minutes or so you'll get an email from GVO with info on how to reset your password.

    If that doesn't work, then you'll need to reach out to GVO's support. Here's how to do that...

    Click here, and then at the top of the page click on the link that says "24/7 Support." From there just let GVO know that you have lost your login information, and they will help you from there.

    Please Note: We cannot change, update, or reset your GVO password, or login information for you. You'll need to follow the instructions above to have GVO help you with that.


    How Do I Cancel GVO?

    Sorry to see you go! If you have a question, concern, or problem, be sure to create a support ticket with GVO and let them know. From our experience they have great customer service and will do what it takes to get things right.

    Please allow at least 24 hours for them to respond to your support ticket. During the weekends, or during times where there is a high volume of tickets it may take longer for them to respond.

    If you really want to cancel your GVO account here's what you'll need to do...

    1) Login to your GVO account.
    2) Click on the Support tab (at the top right).
    3) Then simply create a support ticket and let them know that you'd like to cancel.

    If for some reason you don't know your GVO login information then you can go to the below link, and just click on the "24/7 Support" link at the top of the page to create a support ticket-

    http://www.gogvo.com/

    Please Note: We cannot cancel your GVO account for you. You'll need to follow the instructions above to have your account cancelled.


    Problems Installing Wordpress Theme With A Mac

    One problem a lot of the Mac users seem to run into is how to install their Wordpress theme using their Mac. Spefically how to install the free Bueno theme from Woothemes or any other theme out there on a Mac computer.

    I don't personally use a Mac, but there's lots of Gravity Formula community members out there using Mac computers. A fellow Gravity Formula community member (Mike Atkins) was having this exact issue and he figured out what the problem was.

    Here's the problem and the fix that Mike sent us-

    "After rewatching their tutorial video (Woothemes), it dawned on me that my Mac was automatically unzipping the theme file when I downloaded it. Turns out this is an option within Safari. Once I changed that preference and redownloaded the theme file, it installed seamlessly. I just thought I'd let you know just in case anyone else hits you with the same question."

    When you're installing a new Wordpress theme, the file must be a zip file. So it sounds like by default, Safari unzips any files that you download from the Internet. You'll need to disable that in Safari so you can download the zip file for your Wordpress theme, and then upload the zip file of your Wordpress theme inside of Wordpress.

    Here's a webite that tells you how to disable the automatic unzipping of files by Safari-

    http://forums.macrumors.com/showthread.php?t=666749

    Special thanks to Mike Atkins for sharing this solution with us!


    I Need Help With ClickAndProfitSite Domains

    If you ever have any ordering issues, or any support issues that are related to our partner site, ClickAndProfitSite Domains, you'll need to reach out to support through that site (it is separate support since that site is a partnership with GoDaddy).

    Here's how to reach out to them if you have problems...

    #1) Go to ClickAndProfitSite Domains here.

    #2) Then, simply click the below links to see screenshots of what to do next-

    Screenshot #1

    Screenshot #2

     

     


    View More Questions
  • Check Existing Ticket

    If you've already created a ticket and just need to check the status of that ticket, simply enter the email address you used to create the ticket below and click the button.

  • Click Here to Reset the Header

    You can customize the header by uploading two separate files.

    The background image and goes from the left side to the right side or the screen.

    The header image should contain your companies logo and anything else you wish to put on it. It will lay on top of the background image.

    The header image should be 1138 pixels wide and the same height as the background.
    Anything smaller than 1138 pixels will work as well (It centered across the top.)

    Below is an example of what your background image could look like:


    Below is an example of a header image. Note that it has a transparent background as it will lay on top of the background above (not required):


    Background Image:

    Header Image:

  • Edit Knowledge Base Articles


    Article Name Assigned Category Priority URL Hits T
    Problems Installing Wordpress Theme With A MacBlogging Domination Blueprint View66T
    I lost my login information for the ClickAndProfitSite members area.ClickAndProfitSite View93T
    I lost my login information to my Wordpress blog. Can you let me know what my blog login info is?ClickAndProfitSite View23T
    I lost my GVO login information. Or I don't I know my GVO username and password.ClickAndProfitSite View9T
    How Do I Cancel GVO?ClickAndProfitSite View76T
    I Need Help With ClickAndProfitSite DomainsClickAndProfitSite View40T
    How Do I Cancel Pure Leverage?ClickAndProfitSite View39T
    How Do I Cancel 5MinuteMogul?ClickAndProfitSite View36T
    I just purchased, and I never got my login information to the members area.Titan Success Network View17T
    I lost my login information for the Titan Success Network members area.Titan Success Network View5T
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